THIS THURSDAY: Midburn Costume Sale!

Children and Pets

Children and pets cannot be accommodated in our shop. Please make necessary arrangements in advance or your session will be forfeited.

While children are the light of our life, they require attention and care that we cannot provide in our shop while working with you and our other clients. We encourage you to find a sitter so that your Private Shopping Sessions can be solely focused on you and your style!

If you show up to a session with your child, then we reserve the right to ask you to leave and your security deposit will not be refunded.  

We also do not allow clients to bring their pets into our store. Whether you are coming for a Private Shopping Session or just popping in to browse during one of our Open-Door Days, you may not bring your dog inside. We have installed a hook outside our door where you may tie your dog to if you are coming in for a short browse. 

If you require a service animal to accompany you during a Private Shopping Session, then please give us a call before your appointment to let us know.

Cancellations and Rescheduling

When you book a session, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of your fellow shoppers, please call us as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 48 hours in advance. Our Shopping Sessions are in high demand, and your advanced notice will allow another client access to that appointment time.

How to Cancel Your Appointment

If you need to cancel or reschedule your appointment, please call us at 054-993-2634 between the hours of 9:00-20:00 Sunday through Thursday. If we are unable to answer your call, please send a detailed email to dressedbydanielle1@gmail.com. We will return your call or email as soon as possible. 

Late Rescheduling/Late Cancellations/No-Shows

A cancellation is considered late when the appointment is canceled less than 48 hours before the appointed time. A rescheduling is considered late when the appointment is rescheduled less than 48 hours before the appointed time. A no-show is when a client misses an appointment without canceling. In any of these cases, we will be unable to refund the security deposit paid by the client when booking their session. 

Late Arrivals

We have been developing our Private Shopping Sessions for over three years and have nearly perfected our process to ensure that the full experience can be provided within the 2-hour time period allotted. For this reason, it is very important that you arrive at your session on time. Otherwise, you will likely not have enough time to see and try on all of the options available to you. 

You will not be able to continue shopping past the time allotted for your session. If you arrive late, then you will simply have less time to shop.

Returns

We have a 2-day return policy, which means you have 2 days after purchasing your item to request a return. Please note that we only offer refunds in store credit, so even if you pay for your purchase with cash or credit card, you will be refunded the purchase amount in store credit. 

To be eligible for a return, your item must be unworn or unused and in the same condition that you received it. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dressedbydanielle1@gmail.com. Returns will need to be brought back to our storefront on Ben Yehuda 64, Tel Aviv, within 5 days after we have confirmed your return request. Please note that it may take up to 3 business days for us to respond to your emailed request. 

If your return is accepted, we’ll send you a list of days/times during which you will be able to come drop off the items you are returning, as well as specific instructions on how and where to return your items. Items brought back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dressedbydanielle1@gmail.com.

Damages and issues

Although we inspect all of our items closely before selling them, we are still human and sometimes fail to notice small stains or other flaws. For this reason, we ask that you please inspect the items you are purchasing before leaving the store. If you happen to find a flaw after bringing your purchase home, then contact us immediately so that we can evaluate the issue and make it right. Please note that even if an item is damaged, it is only eligible for return within 2 days of being purchased. 

Events and workshops 

You may request a refund for any events or workshops up to 24-hours before the event begins. Refunds will be issued back to the original form of payment. If you ask for a refund within 24-hours before the event begins or do not show up to the event, we will not be able to refund your payment. 

Exchanges

We do not offer exchanges, however, we do allow you to exchange clothing you own and no longer wear or want for credit to shop in our store. Click here to read more about our clothing drop-off policies. 

FAQ

We offer three different types of Private Shopping Sessions and each has a different minimum spend amount/ security deposit. This amount acts as store credit during your session and will be deducted from the amount you spend on clothing. If you cancel or reschedule within 48 hours of your session or do not show up, then you will not be refunded this amount. 

Communal Shopping Sessions - ₪100 minimum spend/ security deposit 

Standard Shopping Sessions - ₪350 minimum spend/ security deposit 

Premium Shopping Sessions - ₪850 minimum spend/ security deposit

During a Standard or Premium Shopping Session, you may share the minimum spend amount with the friend(s) you bring. For example, if you book a Premium Shopping Session and bring along two friends to shop with you, then the ₪850 credit you pre-pard for may be spread amongst all the shoppers if you don't end up buying more than ₪850 worth of clothing.

We believe that secondhand fashion should be accessible and affordable. For this reason, almost all of our items are priced at ₪80 or less. We have some special items that are priced higher, such as designer and vintage pieces, but we will make sure to tell you during your session if an item we are showing you is more expensive.

Typically, during Standard or Premium Shopping Sessions, our clients spend between ₪500 and ₪2,000 in total and take home between 15-50 items.

Ben Yehuda 64, Tel Aviv

No. Unfortunately, there is no parking, so we recommend coming 20-30 mins before your scheduled appointment if you need to search for parking to ensure that you will not be late.

Every Sunday we allow women to drop off clothing in exchange for up to ₪200 store credit. Each client is alloted one drop off per month and the credit never expires!

If you have clothes in good condition that you no longer wear or want, feel free to bring them to the store in exchange for store credit. The amount of credit you will receive is determined by the quantity, quality, brands, and styles of items you bring. All of those clothes sitting in the back of your closet that you haven't worn for months could help you finance your new favorite pieces!

Click here to read more about our Drop-Off days and clothing exchange policies. 

We do not accept clothing drop-offs during Communal or Standard Shopping Sessions. If you would like to bring in clothes and exchange them for credit to shop, then you may do so on one of our designated Drop-Off Days or during a Premium Shopping Session. Please see our policy page for more details.

No. While children are the light of our life, they require attention and care that we cannot provide in our shop while working with you and our other clients. We encourage you to find a sitter so that your Private Shopping Sessions can be solely focused on you and your style!

If you show up to a session with your child, then we reserve the right to ask you to leave and your security deposit will not be refunded.  

No. We do not allow clients to bring their pets into our store. Whether you are coming for a Private Shopping Session or just popping in to browse during one of our Open-Door Days, you must leave your dog outside. We have installed a hook right outside our door where you may tie your dog to if you are coming in for a short browse. 

If you require a service animal to accompany you during a Private Shopping Session, then please give us a call before your appointment to let us know.

We currently accept Bank Transfer, BIT, Venmo, and Cash. We hope to also start accepting credit cards very soon!

We recommend wearing one of your favorite pairs of jeans or neutral-colored pants/shorts/skirt that you can envision lots of different tops with. You can also come in a dress or jumpsuit, it's totally fine, we'll just start the session by finding you some versatile bottoms (that you'll probably end up dying to take home)!

We also suggest wearing a nude or strapless bra that will look good with most of the things you try on. Or not, and free the nipple- that's fine too!

During Communal Shopping Sessions, you are welcome to come with friends, however each shopper must book a slot and pay a security deposit. Anyone who has not booked will not be allowed in the session. 

During a Standard Shopping Session, you may bring one friend with you to shop and they do not need to fill out a booking form. Please let us know when you book your session if you plan on bringing a friend. 

During a Premium Shopping Session, you may bring two friends with you to shop and they do not need to fill out a booking form. Please let us know when you book your session if you plan on bringing anyone.

We carry thousands of items in all shapes, sizes and styles to ensure that everyone who walks though our door will have many options to choose from.

In over 3 years of running these sessions full time and working with about 1,500 women, we have had less than a handful of clients who have ever left a session unsatisfied.

We promise to do our absolute best to help you find many items you love!